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If your question is not present on the list, please don't hesitate to reach out to us on support@puffrealm.com
We aim to answer all inquieries within 48 hours.
Frequently Asked Questions
When you're placing an order on Puffrealm.com, you're trading with a non-EU company. The EU regulations on liquid capacity does not apply to companies located outside of Europe.
We aim to process and ship all orders within 24-72 hours. The expected delivery time to your country, will be visible during checkout.
We can not guarantee that your parcel will not be seized by customs. However it is highly unlikely. If you want to receive further details about what experience we have with the customs service in your area, please do not hesitate to contact us!